Common Support Questions

The most common questions about using GoCodes web app and mobile app, labels and tags.

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52 articles in this collection
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Printing your own GoCodes labels

How to print your own GoCodes labels using the Avery Template and a L Laser Printer
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Updated over a week ago

GoCodes Developer Integration & API Options

Learn about the options for integrating your existing apps with GoCodes using our API and other tools
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Updated over a week ago

Parent-child relationships, grouping and kitting items

Learn how you can use GoCodes to setup and track items that are related in parent-child or through kitting
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Updated over a week ago

GoCodes Asset Tracking App - Quick Demo

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Using GoCodes to Calculate Fixed-Asset Deprecation

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Updated over a week ago

One minute introduction video

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Using GoCodes to Create a New Custom Tabular Report

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Updated over a week ago

Creating a New GoCodes Lite Asset Management Account

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Updated over a week ago

Using the HTML Mobile App to Send a Message and Update GPS

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How to assign multiple assets

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Updated over a week ago

How can I order more labels or add users or assets to my account?

How to upgrade your account.
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Updated over a week ago

How to track assets and inventory when there's no data network or WiFi

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Updated over a week ago

How to Automate Your Field Service Requests

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Updated over a week ago

How to complete an asset inventory check using an iPhone and QR codes

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Updated over a week ago

How to Import Your Assets from GoCodes into QuickBooks

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Updated over a week ago

Using GoCodes to Track Inventory Quantities

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Updated over a week ago

How to Import Your Assets from GoCodes into Sage 50

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Using GoCodes to track equipment service tasks using Google Docs

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How to Import & Export Your GoCodes QR code tagged Assets from GoCodes into NetSuite

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Updated over a week ago

Customizing the Asset View Screen

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Updated over a week ago

Can I use a USB barcode scanner with my GoCodes software?

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Updated over a week ago

How to Enable Scheduled Service Notification Emails for your Assets

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Updated over a week ago

When does GoCodes send email notifications?

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Web App Issue Not Opening Excel Download from Main Asset Page

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Updated over a week ago

csv / Excel downloaded reports do not open correctly

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How do I update my credit card details?

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How can I get a copies of my payment receipt / invoices?

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Using Audit Mode to quickly confirm the location of assets

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Swap asset data

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Copy Asset Data

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Updated over a week ago

What should I print on my asset labels?

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Updated over a week ago

What's the best way to activate new GoCodes Standard (100 packs) of asset tags and create a new account?

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Updated over a week ago

What different types of labels and tags do you offer?

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Updated over a week ago

No maps showing in messages? Here's how to check your phones location sharing settings.

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Updated over a week ago

iPhone 6 iOS 8.0.1 - Not getting maps in Message Board HTML5 app, GPS works OK with native app

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Updated over a week ago

I have scanned a GoCode asset tag and sent a message, but the recipient did not see a map in their message board.

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Updated over a week ago

Logging in the first time

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Updated over a week ago

Can you explain how the GPS location tracking of an asset works?

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Updated over a week ago

How does the GPS tracking feature work, help me troubleshoot it

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Updated over a week ago

How can I check in and out assets?

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I cannot login to my account

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Updated over a week ago

How to add users to your GoCodes account

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Updated over a week ago

What user roles do you support?

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Updated over a week ago

How can I update multiple assets with the same information at one time?

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Updated over a week ago

Scanning other / non-GoCodes asset bar code labels

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Updated over a week ago

Learn how to customize GoCodes

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Hiding unused data fields

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Updated over a week ago

How can I add other values to the list of Asset Types show in the drop down menu

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Updated over a week ago

iPhone native app - Scanner not working, just getting a black screen

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Updated over a week ago

I have my labels/tags - how do I get started?

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6 Tips and Tricks to Speed-Up Initial Data Entry and Help with Data Organization

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Getting started with GoCodes

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