GoCodes Support Portal

            Web App Issue Not Opening Excel Download from Main Asset Page

            At present there's an issue when downloading the asset list is Excel format from the main asset list screen. This was caused by a Microsoft  Excel Offfice Security patch KB3115262 - https://support.microsoft.com/en-us/kb/3115262 Which came out July 12, 2016.

            There are two work-around:

            1) Use the Excel csv download format instead


            2) Update your Excel settings as follows:

            To work around the issue, we had customers make a change in their Excel to allow files from the internet.

            To fix: 1) Open Excel Go to File Options

            2) Click Trust Center -> Trust Center Settings

            3) Go to Protected View. there are 3 options that show that were all clicked

            See this link for more details: http://stackoverflow.com/questions/38377796/export-html-table-to-excel-doesnt-open-in-office-2010/38382419#38382419

            Updated: 28 Mar 2018 02:21 AM
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