GoCodes Support Portal
Submit a Ticket
Cannot Login / Password Reset
I cannot login to my account
Logging in the first time
Getting started with GoCodes
I have my labels/tags - how do I get started?
6 Tips and Tricks to Speed-Up Initial Data Entry and Help with Data Organization
iPhone native app - Scanner not working, just getting a black screen
How can I add other values to the list of Asset Types show in the drop down menu
Learn how to customize GoCodes
Hiding unused data fields
Scanning other / non-GoCodes asset bar code labels
How can I update multiple assets with the same information at one time?
What user roles do you support?
How to add users to your GoCodes account
Check In / Out
How can I check in and out inventory?
Can you explain how the GPS location tracking of an asset works?
How does the GPS tracking feature work, help me troubleshoot it
No maps showing in messages? Here's how to check your phones location sharing settings.
I have scanned a GoCode asset tag and sent a message, but the recipient did not see a map in their message board.
iPhone 6 iOS 8.0.1 - Not getting maps in Message Board HTML5 app, GPS works OK with native app
What different types of labels and tags do you offer?
What's the best way to activate new GoCodes Standard (100 packs) of asset tags and create a new account?
What should I print on my asset labels?
Copy Asset Data
Copy Asset Data
Swap Asset Data
Swap asset data
Complete Audits by Scanning (Audit Mode)
Using Audit Mode to quickly confirm the location of assets
How can I get a copies of my payment receipt / invoices?
How do I update my credit card details?
Downloading Excel Reports
csv / Excel downloaded reports do not open correctly
Web App Issue Not Opening Excel Download from Main Asset Page
Email & Text Notifications
When does GoCodes send email notifications?
How to Enable Scheduled Service Notification Emails for your Assets
General & Misc.
Can I use a USB barcode scanner with my GoCodes software?
Using GoCodes to track equipment service tasks using Google Docs
Customizing the Asset View Screen
How to Import & Export Your GoCodes QR code tagged Assets from GoCodes into NetSuite
How to Import Your Assets from GoCodes into Sage 50
How to Import Your Assets from GoCodes into QuickBooks
How to complete an asset inventory check using an iPhone and QR codes
Using GoCodes to Track Inventory Quantities
Messages & Map
How to Automate Your Field Service Requests
How to track assets and inventory when there's no data network or WiFi
Ordering more labels / upgrading your account
How can I order more labels or add users or assets to my account?
Creating a New GoCodes Lite Asset Management Account
How to assign multiple assets
Using the HTML Mobile App to Send a Message and Update GPS
Adding custom data fields and drop-down pick lists to your asset database
Using GoCodes to Create a New Custom Tabular Report
See all articles
Fixed Asset Depreciation
Using GoCodes to Calculate Fixed-Asset Deprecation
Help Desk Software
by Zoho Desk