Order Processing Summary

Your order is placed once a payment has been made (or your PO has been received by GoCodes.)

You’ll receive an onboarding email marked URGENT ACTION REQUIRED. The email contains simple instructions, and includes a link to a form where you will add your label shipping information, as well as your label design details. We are unable to start the design of your proof until we have received this information.

We do send out reminders if we haven’t received your label design. Please whitelist gocodes.com so that these emails don’t get lost in your spam folder. Even if you have received emails from us before, whitelisting should be repeated, as our emails are sent from our ERP system and they could still be marked as spam.

Once we have received your form, you will receive a digital pdf proof design of your label within one business day. Please approve the design or suggest changes that you’d like. If you suggest changes, we will send you the next digital pdf proof design for you to approve.

Once you’ve approved the pdf proof, we will print/manufacture and ship your labels. 2 x 1 inch poly labels are included with your premium or higher account unless you have ordered a different label spec’.

Our poly labels are shipped in 2-business days. Other custom labels are shipped in 10-business days. Most US Shipping is via UPS Ground and takes 4 days to arrive.

We use DHL for international orders. Shipments typically arrive around 4 days later, depending upon local import and custom’s processing times. Any local import duties, handling charges and sales taxes are the responsibility of the customer.

Customers also have the option to choose expedited shipping, with next day service available for an additional fee.