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When Does the GoCodes Software Send Notifications?
When Does the GoCodes Software Send Notifications?

Notifications, alerts, text messages, email notifications, text message alerts

Nadine avatar
Written by Nadine
Updated over a week ago

GoCodes can send email and text message notifications based on certain events. Here's a summary of the types of notifications sent:

A person scans a GoCodes QR code, optionally enters information and clicks 'Send'

  • The GoCodes QR Code label is scanned, information is entered and the user clicks 'Send'.

  • Who: All Group Admin users will receive an email message at their primary email, alternate email addresses and text message number alerting them to a new message which can be viewed in the web software message section for all assets or the individual asset.

  • Who: If the person who entered the message included their email address, they will receive a confirmation alert sent to the email address they provided.

When replying to a message

  • View a message in the GoCodes web software on your computer. If the user provided their email address, you will see the 'Reply' button. When you click 'Reply', you can type a message that will be sent back to the email address provided.

Scheduled service notifications

  • When the service notification feature is enabled in Settings-Customization AND an asset has a future service date.

  • Who: All Group Admin users and their registered email addresses will receive the scheduled service alert in the early hours of the morning of the scheduled service date.

Overdue asset notifications

  • When an asset is checked-out with a Return Date which become due before the asset is checked back in.

  • Who: All Group Admin users and their registered email address will receive the scheduled alert in the early hours of the morning.

Low inventory item quantity alerts

  • When Inventory Tracking is enabled AND an 'asset' has a non-zero Quantity value AND a non-zero Minimum Quantity value AND the Quantity is less than the Minimum Quantity


Users can select whether they want to receive email alerts on their registered email addresses in the Settings-Customization menu

You should ensure the '' is white listed to ensure email messages do not end up in the spam folder.

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