At present there's an issue when downloading the asset list is Excel format from the main asset list screen. This was caused by a Microsoft Excel Offfice Security patch KB3115262 - Which came out July 12, 2016.

There are two work-around:

1) Use the Excel csv download format instead


2) Update your Excel settings as follows:

To work around the issue, we had customers make a change in their Excel to allow files from the internet.

To fix: 1) Open Excel Go to File Options

2) Click Trust Center -> Trust Center Settings

3) Go to Protected View. there are 3 options that show that were all clicked

See this link for more details:

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